Our motorized roller shades are crafted to deliver optimal functionality and style. Discover all the details you need to make the perfect choice for your space.

Size Options:

Customizable widths ranging from 24 inches to 103 inches.

Lengths available up to 120 inches for a tailored fit.

Made-to-measure sizing for unique window dimensions.

Available Fabrics and Colors:

Choose from a wide selection of over 30 premium fabrics, including light-filtering, blackout, and solar screen options.

Color palette ranges from classic neutrals (white, beige, gray) to bold tones (navy, charcoal, olive).

UV protection materials to prevent fading and reduce glare while maintaining natural light.

Motor Type and Specifications:

Equipped with a whisper-quiet DC motor for smooth and silent operation.

Available in both battery-operated and hardwired versions to suit different installation needs.

Battery life up to 6 months on a single charge, with a quick USB charging option.

Radio frequency (RF) remote control with a range of up to 100 feet.

Safety Features:

Cordless design for child and pet safety.

Integrated safety stop mechanism to prevent accidental lowering or raising.

Fire-retardant fabrics certified for commercial and residential use.

Installing your motorized roller shades is quick and easy. Follow our step-by-step guide to enjoy seamless operation in no time.

Tools Required:
- Measuring tape
- Drill with a 1/8-inch drill bit
- Screwdriver or electric drill with screwdriver attachment
- Level
- Pencil
- Mounting brackets and screws (included with your shades)

Installation Steps:
1. Measure and Mark
- Measure the width of your window and determine where you want to place the brackets (inside or outside the window frame).
- Mark the bracket positions with a pencil, ensuring they are level and evenly spaced. Brackets should be positioned 2-3 inches from each end of the shade.

2. Attach the Brackets
- Pre-drill holes at the marked positions.
- Secure the brackets to the window frame or wall using the screws provided. Ensure they are firmly in place and level.

3. Mount the Shade
- Align the shade's headrail with the brackets.
- Insert the headrail into the brackets until you hear a click, indicating it is securely locked in place.

4. Test the Shade Operation
- Use the remote control to test the raising and lowering of the shade.
- Ensure it moves smoothly and without obstruction. Adjust if necessary.

5. Final Adjustments
- Check the shade alignment and make any final adjustments to ensure it is centered and straight.
- Tighten any screws or brackets as needed.

Troubleshooting Tips
- Shade Doesn't Move: Ensure the battery is charged or the power source is connected for hardwired versions.
- Shade Moves Unevenly: Check that the brackets are level and properly secured.
- Remote Control Not Working: Ensure the remote is within range and that batteries are fresh. Re-pair the remote if necessary by following the instructions in the user manual.

Additional Resources:
- Watch our Installation Video Guide for a visual step-by-step walkthrough.
- Download the full Installation Manual PDF for more detailed instructions.

Our motorized roller shades seamlessly integrate with your smart home system, giving you complete control at your fingertips. Here’s how to get started and make the most of your smart shades.

Compatibility:
Fully compatible with popular smart home platforms, including:
- Amazon Alexa: Control your shades using simple voice commands like "Alexa, lower the living room shades."
- Google Home: Integrate with Google Assistant for commands like "Hey Google, close the bedroom shades."
- Apple HomeKit: Manage your shades through the Apple Home app or with Siri commands like "Hey Siri, open the kitchen shades."
- SmartThings: Create custom automations and routines that sync with other smart devices in your home.

Setting Up Smart Home Integration:
1. Download the App:
- Download the companion app for your motorized shades from the App Store (iOS) or Google Play (Android).

2. Connect Your Shades:
- Follow the in-app instructions to pair your shades with your smart home network. This usually involves selecting "Add Device" and choosing the "Motorized Shades" option.

3. Enable Voice Commands:
- For Amazon Alexa: Go to the Alexa app, select “Devices,” and click “Add Device.” Follow the prompts to add your motorized shades.
- For Google Home: Open the Google Home app, tap the "+" icon, choose "Set up device," then "Works with Google." Search for your shades and follow the linking instructions.
- For Apple HomeKit: Open the Home app, tap "Add Accessory," scan the QR code on your shade controller, and follow the on-screen instructions.

4. Create Automations and Schedules:
- Set up routines like "Good Morning" or "Movie Time" to automatically adjust your shades based on your preferences.
- Use scheduling features to open or close your shades at specific times of the day, enhancing energy efficiency and security.

- Voice Command Examples:
- “Alexa, set the shades to 50%.”
- “Hey Google, open the living room shades.”
- “Hey Siri, lower the bedroom shades to 20%.”

Automation Ideas:
- Morning Routine: Automatically raise your shades at sunrise for a gentle wake-up.
- Energy Savings: Close your shades during peak sunlight hours to reduce cooling costs.
- Security Mode: Schedule your shades to lower at sunset, giving the appearance of an occupied home when you’re away.

Troubleshooting and Support:
- If your shades do not respond to voice commands, ensure they are properly connected to the smart home network and check your Wi-Fi signal strength.
- For further assistance, refer to the Smart Home Integration FAQ or contact our support team.

Keep your motorized roller shades looking beautiful and functioning smoothly with our simple care and maintenance tips. Regular upkeep ensures long-lasting performance and durability.

Cleaning Instructions:
1. Dusting:
- Use a soft cloth, feather duster, or a vacuum cleaner with a brush attachment to gently remove dust from the fabric.
- For best results, dust the shades weekly to prevent buildup.

2. Spot Cleaning:
- For light stains or marks, use a mild detergent mixed with water. Dampen a clean cloth with the solution and gently blot the affected area.
- Avoid scrubbing, which may damage the fabric or cause discoloration.
- Do not use strong chemical cleaners or bleach on the shades.

3. Deep Cleaning:
- If deeper cleaning is necessary, use a professional upholstery or fabric cleaning service that specializes in window treatments.
- Avoid soaking or immersing the fabric in water to prevent damage to the motorized components.

Motor Maintenance:
- Battery-Powered Shades:
- Recharge the battery when you notice the shades moving slower than usual or not responding to the remote.
- To recharge, plug the included USB charger into the port on the motor. A full charge typically takes 5–8 hours and lasts up to 6 months, depending on usage.
- For optimal battery health, fully charge it every 6–12 months even if not in use.

Troubleshooting Common Issues:
- Shade Not Responding to Remote:
- Check the battery in the remote and replace if necessary.
- Ensure there are no obstructions blocking the signal between the remote and the shades.
- Re-pair the remote by following the steps in the user manual if the issue persists.

- Shade Moves Unevenly or Sticks:
- Inspect the shade brackets to ensure they are securely fastened and aligned.
- Check for any debris or dust buildup in the track and clean as needed.
- Reset the shade by powering it off for a few seconds and then turning it back on.

Preventive Care Tips:
- Keep the shades fully open or closed when not in use to prevent dust accumulation and maintain their shape.
- Avoid pulling or tugging on the shades manually, as this can damage the motorized mechanism.
- Regularly check the mounting brackets and screws to ensure they remain tight and secure.

Additional Resources:
- Download our Full Care & Maintenance Guide PDF for more detailed instructions.
- Contact our support team for personalized care advice.

We stand by the quality and craftsmanship of our motorized roller shades. Learn more about our warranty coverage and how to get support when you need it.

Warranty Coverage:
1. Motor and Electronic Components:
- 2-Year warranty covering all motors, remote controls, and electronic components.
- The warranty includes repair or replacement of defective parts at no cost.

2. Fabrics and Hardware:
- 2-Year warranty on all fabrics, brackets, and mounting hardware.
- Coverage includes fabric defects such as fraying, discoloration, and other manufacturing issues.

3. Battery and Charging Components:
- 2-Year warranty on rechargeable batteries and charging cables.
- Covers defects in materials and workmanship.

4. Exclusions:
- The warranty does not cover damage caused by improper installation, misuse, accidents, alterations, or normal wear and tear.
- Damage due to exposure to harsh chemicals or extreme environmental conditions is not covered.

How to File a Warranty Claim:
1. Gather Your Information:
- Prepare your original purchase receipt or proof of purchase.
- Take photos or videos of the issue to help our support team understand the problem.

2. Contact Customer Support:
- Reach out to us via email at support@sunloshades.com or call our support hotline at 1-800-123-4567.
- Provide a description of the issue along with your order number and any supporting documentation.

3. Processing Your Claim:
- Our team will review your claim and may request additional information if needed.
- If your claim is approved, we will arrange for a repair, replacement, or refund, depending on the nature of the issue.

Support Options:
- Live Chat:
- Chat with a customer support representative directly on our website for quick assistance.

- Email Support:
- Email us at support@sunloshades.com with your questions or concerns. We aim to respond within 24 hours.

- Phone Support:
- Call our toll-free support hotline at 1-800-123-4567 during business hours (Monday to Friday, 9 AM to 5 PM) for immediate help.

- Knowledge Base:
- Visit our Online Help Center for FAQs, user manuals, troubleshooting guides, and video tutorials.

Customer Satisfaction Guarantee:
- We are committed to ensuring your satisfaction. If you are not completely happy with your shades, please contact us within 30 days of purchase for a hassle-free return or exchange.